Last updated: February 12, 2026
Intelligence Lobster LLC ("we", "us", or "the Company") operates the MyLobster platform. This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.
Account Information: When you register, we collect your email address and a hashed version of your password. We do not store passwords in plain text.
Conversation Data: Messages you send to and receive from the AI assistant are stored to maintain conversation history and provide the Service.
Usage Data: We may collect information about how you interact with the Service, including login times, features used, and device information.
Connected Services: If you connect third-party services (Gmail, Calendar, Slack, etc.), we store OAuth tokens necessary to maintain those connections. We do not store the content of your third-party accounts beyond what is needed to fulfill your requests.
We use your information to:
Free Tier (Shared Instance): Your conversations are stored in a shared database. While all data is logically isolated by your user account and access is controlled by JWT authentication, the infrastructure is shared with other free-tier users.
Paid Tier (Dedicated Instance): Your conversations are stored on a dedicated server provisioned exclusively for you. Your data is physically isolated from all other users. No other user has access to your instance or data.
We use the following third-party services to operate the platform:
We do not sell your personal information to third parties. We only share data with third-party services as necessary to provide the Service.
The Service uses browser local storage to maintain your authentication session (JWT token) and application preferences such as theme settings. We do not use third-party tracking cookies or analytics services.
We retain your account information and conversation data for as long as your account is active. If you request account deletion, we will delete your data within 30 days.
For paid-tier users, dedicated infrastructure is deprovisioned upon account termination, and all data stored on that infrastructure is permanently destroyed.
You have the right to:
To exercise any of these rights, please contact us at privacy@mylobster.ai.
We implement industry-standard security measures to protect your data, including encrypted connections (TLS/SSL), hashed passwords (bcrypt), and JWT-based authentication. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify users of material changes by posting the updated policy on the Service. Your continued use of the Service after changes are posted constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@mylobster.ai.